fortune88Terms of Use

When you access fortune88, you enter into an agreement with us to comply with the terms outlined here. Our platform operates in jurisdictions where local law permits, and your account access is conditional on your verification, your jurisdiction eligibility, and your acceptance of these terms. We require all account holders to complete identity verification, provide a valid payment method, and maintain accurate account information throughout your engagement with fortune88.

Our terms cover account opening, deposit and withdrawal procedures, gameplay rules, dispute resolution, and the jurisdiction-restricted framework within which we operate. We maintain these terms to protect both account holders and the integrity of our platform. If any provision conflicts with applicable local law in your jurisdiction, that provision is severable—the remainder of these terms continues in effect. Account holders retain responsibility for verifying that their access and use of fortune88 comply with their own jurisdiction's applicable law.

This document describes the operational and legal framework you accept when you join fortune88. By creating an account, you acknowledge that you have read, understood, and agree to be bound by these terms.

Account creation and verification on fortune88

Account eligibility and opening requirements

To open an account with fortune88, you must be a natural person (not a business entity or agent) of minimum age as determined by your jurisdiction's law, and you must be located in a jurisdiction where we offer our services. We do not offer our services in jurisdictions where online gaming is prohibited by applicable law. You acknowledge that you are responsible for verifying that your access and use of fortune88 comply with your jurisdiction's law.

During account creation, you provide your legal name, date of birth, email address, and phone number. You select a password and provide details of your chosen payment method (e-wallet or bank account). You undertake that all information you provide to us is accurate, complete, and not misleading. Any false or incomplete information may result in account suspension or termination without recourse to retained balances.

Know Your Customer verification

We require all account holders to complete Know Your Customer (KYC) verification before they can request a withdrawal. This verification involves confirming your identity against your payment method provider's records and, in some cases, requesting additional supporting documents. Our verification process typically completes within one business day. We may request additional verification at any time if we detect unusual account activity or if regulatory requirements change. Failure to complete verification when requested may result in account suspension until verification is provided.

Deposits, withdrawals, and payment methods

Supported payment channels on fortune88

We accept deposits via six e-wallet providers—DANA, e-wallet, mobile banking, local payment, online payment, e-wallet—and four Indonesian banks through virtual-account transfers—mobile banking, local payment, online payment, e-wallet. Deposits via e-wallet settle within moments of authorization. Bank virtual-account deposits settle within one business day following inter-bank transfer confirmation. You are responsible for ensuring you have sufficient funds in your payment method before initiating a deposit.

Withdrawals process to the same payment method used for your most recent deposit. If your payment method changes or becomes unavailable, we may delay withdrawal processing until you verify an alternative method. Withdrawals via e-wallet typically complete within 24 hours of approval; bank withdrawals may require one to three business days. We do not charge fees for deposits or standard withdrawals, though your payment provider may charge their own fees for transactions.

Account balance and settlement

Your account balance reflects all deposits, withdrawals, game outcomes, and bonus credits. Deposits are credited immediately upon our receipt of payment confirmation. Game outcomes (wins and losses) update your balance in real time as hands, spins, or matches resolve. Withdrawals deduct from your available balance when approved and settled to your payment method. You are responsible for maintaining awareness of your balance and transaction history, available in your Account Dashboard on fortune88.

Gameplay, disputes, and account conduct

Gameplay rules and outcome settlement

All games on fortune88—slots, live-dealer card games, sports markets, and esports competitions—operate under specific rules detailed in each game's information page. Slot games execute spins using certified random-number generators. Live-dealer games resolve outcomes via licensed dealer conduct and card draws captured on video. Sports and esports markets settle based on official match results as published by the governing body (Liga 1, Piala Indonesia, Mobile Legends, Free Fire, PUBG Mobile, and other recognized competitions). You accept all outcomes as final once they are confirmed on the fortune88 platform.

Game outcomes and settlement times vary by game type. Slots settle instantly. Live-dealer hands typically settle within 90 seconds of completion. Sports markets settle within hours following official match conclusion or within days for complex markets. Once an outcome is recorded in your transaction history, that outcome cannot be reversed except in cases of demonstrable technical malfunction documented by our game-server logs.

Account conduct and prohibited activities

You agree not to engage in any activity that would compromise the integrity of fortune88 or violate applicable law. Prohibited activities include: colluding with other players to manipulate outcomes, exploiting game bugs or technical vulnerabilities, using automated scripts or bots to interact with the platform, accessing the platform from jurisdictions where it is prohibited by law, creating duplicate accounts, providing false information during account verification, and attempting to reverse or dispute legitimate game outcomes. Violation of these terms may result in immediate account suspension, forfeiture of remaining balance, and permanent exclusion from future account creation.

Dispute resolution and our commitment

If you dispute a game outcome, a balance discrepancy, or a payment delay, contact our support team with your transaction ID or session timestamp. Our support team reviews your account history, game-server logs, and payment records to investigate. Most disputes resolve within one business day. If a dispute cannot be resolved to your satisfaction through our support channel, the dispute may be escalated to an independent review process according to the procedures defined in our Legal Notice

Jurisdiction notice and service limitation

fortune88 services are available only where local law permits. We do not offer our services in jurisdictions where online gaming is prohibited. Account holders across Jakarta, Surabaya, Bandung, Medan, Semarang, and Yogyakarta access our platform subject to applicable regional regulation. You are solely responsible for verifying that your access and use of fortune88 comply with your jurisdiction's law. If your jurisdiction changes or if you relocate to a jurisdiction where our services are prohibited, you must cease use of your account immediately and request account closure through our support team.

We reserve the right to suspend or terminate service in any jurisdiction at any time if legal conditions change. If service is terminated in your jurisdiction, we will honor all pending withdrawals and notify you of the termination through your registered contact information. These terms constitute the entire agreement between you and fortune88 regarding your use of our platform. Any modifications to these terms will be announced via your account dashboard, and continued use of fortune88 following such announcement constitutes your acceptance of the modified terms.